We
understand that making purchases online involves a great deal
of trust on your part. We take this trust very seriously, and
make it our highest priority to ensure the security and confidentiality
of the personal information you provide to us. Please read the
following policy to learn about our privacy practices. By visiting
our U.S. website, getPorlandOnline.com,
you are accepting the practices described herein.
What information
we collect from you
In General
We receive and store any information you enter on our Web site
or give us in any other way. This includes information that can
identify you ('personal information'), including your first and
last name, telephone number, postal and e-mail addresses, and,
in some cases, billing information (such as credit card number,
cardholder name, and expiration date). We also may request information
about your traveler preferences, including meal requests, seat
selection, frequent flyer/hotel/car rental program information,
and ticketing options. You can choose not to provide information
to us, but in general some information about you is required in
order for you to register as a member; purchase products or services;
complete a traveler profile; participate in a survey, contest,
or sweepstakes; ask us a question; or initiate other transactions
on our site
Passenger
Information When you make travel or other arrangements for someone
else through getPorlandOnline.com,
we will request personal information and travel preferences about
that individual. You should obtain the consent of other individuals
prior to providing getPorlandOnline.com
with their personal information and travel preferences, as any
access to view or change their information will be available only
through your account.
Information
from Other Sources We also may periodically obtain information
about you from our business partners and other independent third-party
sources and add it to our account information. Examples of information
we may receive include: updated delivery and address information,
which we use to correct our records and to facilitate proper delivery
of travel information; and demographic information, which we use
to better understand your potential purchasing preferences.
Automatic
Information We automatically collect some information about your
computer when you visit getPorlandOnline.com.
For example, we will collect your IP address, Web browser software
(such as Netscape Navigator or Internet Explorer), and referring
Web site. We also may collect information about your online activity,
such as trips viewed and purchases made. One of our goals in collecting
this automatic information is to help customize your user experience.
Cookies and
Other Web Technologies When you visit getPorlandOnline.com,
we may assign your computer a 'cookie' (a small, unique identifier
text file). For example, whenever you sign in as a getPorlandOnline.com
member, we record your member ID and the name on your member account
in the cookie file on your computer. We also may record your password
in this cookie file, if you checked the box entitled 'Save this
password for automatic sign-in.' Note that member IDs, passwords,
and any other account-related data included in such cookies are
encrypted for security purposes. You can always choose not to
receive a cookie file by enabling your Web browser to refuse cookies
or to prompt you before accepting a cookie. Please note that if
you refuse to accept cookies from getPorlandOnline.com,
you may not be able to access many of the travel tools offered
by getPorlandOnline.com.
Information
Collected by Third-Party Advertising Companies Third-party advertisers,
such as those we use to serve ads on our behalf across the Internet,
may use cookies and other technologies (such as Web beacons or
single-pixel GIFS) for several purposes, including: to measure
the effectiveness of their ads; to analyze, modify, and personalize
advertising content on getPorlandOnline.com
and other sites; and to provide ads about goods and services we
hope will be of interest to you. We do not have access to or control
over cookies or other features they may use, and the information
practices of these advertisers are not covered by this Privacy
Policy
How we use
your information
getPorlandOnline.com
uses sensitive billing information (such as cardholder name, credit
card number, and expiration date) for the purpose of completing
the travel purchases you conduct on our site. We use other information
about you for the following general purposes: to provide you with
the products and services you request; to provide you with travel
confirmation and updates; to manage your account, including processing
bills and providing travel notifications; to communicate with
you in general; to respond to your questions and comments; to
measure interest in and improve our products, services, and Web
site; to notify you about special offers and products or services
that may be of interest to you; to otherwise customize your experience
with getPorlandOnline.com;
to reward you as part of any reward and recognition program you
choose to join; to solicit information from you, including through
surveys; to resolve disputes, collect fees, or troubleshoot problems;
to prevent potentially prohibited or illegal activities; to enforce
our Terms of Use; and as otherwise described to you at the point
of collection.
Please review
'Your choices with respect to the collection and use of your information'
below.
With
whom we share your information
getPorlandOnline.com
may share your information with the following entities:
>>Suppliers
such as hotel, airline, cruise, or car rental companies, or activity
providers, who fulfill your travel reservations. Throughout getPorlandOnline.com,
all services provided by a third-party supplier are described
as such. We do share your email address with these suppliers to
help in fulfilling the travel reservation you have made on getPorlandOnline.com.
We do not place limitations on our suppliers' use or disclosure
of your other personal information. Therefore, we encourage you
to review the privacy policies of any travel supplier whose products
you purchase through getPorlandOnline.com.
Please note that these suppliers also may contact you as necessary
to obtain additional information about you or to facilitate your
travel reservation.
>>
Third-party vendors who provide services or functions on our behalf,
including credit card processing, business analytics, customer
service, marketing, distribution of surveys or sweepstakes programs,
and fraud prevention. These companies have access to personal
information needed to perform their functions but are not permitted
to share or use the information for any other purpose.
>> Business partners with
whom we may jointly offer products or services. You can tell when
a third party is involved in a product or service you have requested
because their name will appear with ours. If you choose to access
these optional services, we may share information about you, including
your personal information, with those partners. Please note that
we do not control the privacy practices of these third-party business
partners and recommend you evaluate their practices before deciding
to provide your personal information.
>>
Companies within the getTickets family who provide services or
functions on our behalf, including credit card processing, business
analytics, customer service, marketing, distribution of surveys
or sweepstakes programs, and fraud prevention. These companies
have access to personal information needed to perform their functions
but are not permitted to share or use the information for any
other purpose.
>>
Third-party vendors Sharing this information with our U.S. corporate
affiliates, enables us to provide you with information about products
and services, both travel-related and other, which might interest
you. To the extent that our corporate affiliates have access to
your information, they will follow practices that are at least
as restrictive as the practices described in this Privacy Policy.
They also will comply with applicable laws governing the transmission
of promotional communications and, at a minimum, give you an opportunity
in any commercial e-mail they send to choose not to receive such
e-mail messages in the future.
We also may
share your information:
>>
In response to subpoenas, court orders, or other legal process;
to establish or exercise our legal rights; to defend against legal
claims; or as otherwise required by law. In such cases we reserve
the right to raise or waive any legal objection or right available
to us.
>>
When we believe it is appropriate to investigate, prevent, or
take action regarding illegal or suspected illegal activities;
to protect and defend the rights, property, or safety of getPorlandOnline.com,
our customers, or others; and in connection with our Terms of
Service and other agreements.
>>
In connection with a corporate transaction, such as a divestiture,
merger, consolidation, or asset sale, or in the unlikely event
of bankruptcy.
Other than
as set out above, you will be notified when personal information
about you will be shared with third parties, and you will have
an opportunity to choose not to have us share such information.
We also may
share aggregate or anonymous information with third parties, including
advertisers and investors. For example, we may tell our advertisers
the number of visitors a Web site receives or what are the most
popular vacation destinations. This information does not contain
any personal information and is used to develop content and services
we hope you will find of interest
How you can access your information
You can access
your information at various points on the getPorlandOnline.com
Web site. These include:
• The
“My Account” or “Sign in” page on getPorlandOnline.com,
where you can view, update, or change your personal information.
On this page, you also can change your password; elect to have
an automatic password sign-in when logging on to getPorlandOnline.com;
add new travelers and delete existing travelers from your member
profile; update or correct names, phone numbers, and emergency
contacts for travelers associated with your profile; and update
your travel preferences
• The
Itineraries page, where you can view, update, or delete your saved
trip itineraries
You can close
your getPorlandOnline.com
account at any time without any penalty or limitation. We will
send you an e-mail confirming your request to close your account
to the e-mail address contained in your member profile. Please
note that after you close an account, you will not be able to
sign in or access any of your personal information. However, you
can open a new account at any time. Please also note that we may
retain certain information associated with your account for analytical
purposes as well as for recordkeeping integrity.
Your choices
with respect to collection and use of your information
•
As discussed above, you can choose not to provide us with any
information, although it may be needed to make travel purchases
or to take advantage of certain features offered on getPorlandOnline.com.
•You
also can add or update information on the “My Account”
or “Sign in” pages and Itineraries pages and close
your account as described above.
•
When you register as a member on getPorlandOnline.com,
you will be given a choice as to whether you want to receive e-mail
messages from getPorlandOnline.com
or getTickets, LLC about special offers. Whether registered as
an getPorlandOnline.com
member or not, you also will be given the opportunity to unsubscribe
from commercial messages in any such e-mail we send. Please note
that we reserve the right to send you other communications, including
service announcements, administrative messages, and surveys relating
either to your getPorlandOnline.com
account or to your transactions on getPorlandOnline.com,
without offering you the opportunity to opt out of receiving them.
• The
Help portion of the toolbar on most browsers will tell you how
to prevent your browser from accepting new cookies, how to have
the browser notify you when you receive a new cookie, or how to
disable cookies altogether. Please note that if you refuse to
accept cookies from getPorlandOnline.com,
you will not be able to access portions of our site.
How we protect
your information
We want you
to feel confident about using getPorlandOnline.com.com
to plan and purchase your travel, so we are committed to protecting
the information we collect. While no Web site can guarantee security,
we have implemented appropriate administrative, technical, and
physical security procedures to help protect the personal information
you provide to us. For example, only authorized employees are
permitted to access personal information, and they only may do
so for permitted business functions. In addition, we use encryption
when transmitting your sensitive personal information between
your system and ours, and we employ firewalls and intrusion detection
systems to help prevent unauthorized persons from gaining access
to your information.
Children's
privacy
getPorlandOnline.com
does not sell travel or other services for purchase by children.
Should a child whom we know to be under 13 send personal information
to us, we will use that information only to respond directly to
that child to inform him or her that we must have parental consent
before receiving his or her personal information.
External
Links
If any part
of the getPorlandOnline.com
Web site links you to other Web sites, those Web sites do not
operate under this Privacy Policy. We recommend you examine the
privacy statements posted on those other Web sites to understand
their procedures for collecting, using, and disclosing personal
information.
Changes
to this Privacy Policy
getPorlandOnline.com
may update this Privacy Policy in the future. We will notify you
about material changes to this Privacy Policy by sending a notice
to the e-mail address you provided to us or by placing a prominent
notice on our Web site
How you
can contact us
If you have
questions about either Privacy Policy (or your travel planning
or purchases), please e-mail us at bizdev[at]getTicketsInc.com
please use “Privacy Policy questions” in the subject
line. Failure to mention the “privacy policy questions”
in the subject line could delay response to your questions. .
This Privacy Policy is effective as of January 1, 2008.
